We all make mistakes, here is howto apologize properly
Jul 29, 2013
The ingredients of a real apology:
- Expressing Regret – Saying, “I am sorry.”
- Accepting Responsibility – Admitting, “I was wrong.”
- Making Restitution – Committing, “I will make it right.”
- Genuinely Repenting – Promising, “I will not do that again.”
- Requesting Forgiveness – Asking, “Will you forgive me?”
The article has more details and links to further research: The Structure of a Real Apology via spin.atomicobject.com